Upload Your Documents
To book a motorcycle or scooter on Easy Renter, you must upload your driving licence and identity document to your customer account. Both documents must be valid, and their expiration dates must be later than the return date of your rental.
To learn more about the document validation requirements, please refer to the dedicated page.
How to Upload Your Documents
To validate your booking, follow these steps:
- Log in to your Easy Renter account. If you do not have an account yet, now is the time to create one.
- Go to the "Drivers" section.
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Locate the driver concerned by the reservation:
- If you are the rider: Click "Add documents".
- If you are booking for someone else: Click "Add driver" and enter their details. For more information about renting for another person, please refer to our guide.
- Select the document type (passport, ID card, driving licence, etc.).
- Upload the front and back of the document where required.
- Click "Save". If the button turns grey, your documents have been successfully saved.
⚠️ Important:
Documents must be in JPEG, PNG, or PDF format and must not exceed 5 MB.Additional Documents
Additional documents may be required depending on your driving licence category or the country where it was issued.
- Click the "+" icon in the "Additional documents" section.
- Select the document type.
- Upload the required document(s).
- Click "Save".
How to Ensure Your Documents Are Validated by Easy Renter
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Make sure you meet the driving licence requirements
- For more information about our driving licence requirements, please visit this page >
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Make sure your documents are clearly legible
- To help our Easy Renter team validate your documents quickly, ensure that all information is readable and that there are no reflections, shadows, or blurring.
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Make sure the entire document is visible
- We do not accept documents submitted through multiple photos. The front and back of the document must be fully visible and readable.
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You have a category B licence with a 7-hour training certificate
- Upload both sides of your category B driving licence together with both sides of your 7-hour training certificate.
My Documents Were Not Accepted. What Should I Do?
If we are unable to verify your documents, or if the information provided is insufficient to confirm your eligibility to drive the rented vehicle, you will receive both an email and a text message explaining why your documents could not be validated. Please review the reason provided and submit the requested documents again.