Delete my account

In accordance with the General Data Protection Regulation (GDPR), Easy Renter gives you the possibility to delete your user account and the data related to it. Here are the steps to follow:

How to delete your account ?

For the moment, there is no "delete my account" button in your Easy Renter space.

    To delete your account:

  • Please send your request by email by clicking on the blue button at the bottom right of your screen.
  • Fill out the contact form while making sure to use the email address used by your user account.
  • Indicate in your message the reasons that led you to make your deletion request.

Account delation deadlines

Easy Renter undertakes to respond to your account deletion request by email within 15 days.

Following this and in accordance with the GDPR, the data deletion procedure may take up to one month to complete. In some cases and in accordance with the GDPR, Easy Renter reserves the right to extend the data deletion process by 2 months. If this is the case, you will be informed by email.

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