Cancellation policy

Should there be a change in the weather, or an unforeseen change of circumstances, we have a simple and reasonable cancellation system. So that it meets the needs of the renter as well as the leaser, there is only one condition: the renter must give notice of their intention to cancel no later than 48 hours prior to the start of the rental period. This avoids penalising the leaser, who would have reserved their vehicle for rental.

Refund 100% -5€

Refund 100% -1 day

No refund

In order to be given a full refund for your rental, minus 5 euros (Bank charges), notice of cancellation must be given no later than 48 hours before the local pick-up time, which will be the start of the leaser’s working hours. For example, if you have made a reservation for a Friday and the opening hours are given as 9.30 a.m. to 6.30 p.m, you may cancel up to 9.30 a.m. on Wednesday of the same week.

If the renter cancels less than 48 hours before the pick-up date, they will be given a refund for their reservation, minus the first day of the rental period.

If the renter makes a cancellation during the rental period, they will not be given a refund.

These cancellation conditions are the default cancellation policy for Easy Renter. Some renters may have their own cancellation conditions. In this case, it overrides the default cancellation policy of Easy Renter and those cancellation polycy will be indicated in the vehicle page, in the tab "Renter information".

Use the following form in order to give your notice of cancellation.

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