Covid 19 epidemic measure
Updated on 2nd of April 2020.
We are following the situation surrounding COVID-19 with great attention. Our team stays available for any questions that you may have during the confinement period.
We will use this page to inform you of our latest measures regarding the current confinement.
Cancellation and refund policies:
Your safety is our priority. Thus, we are adapting our cancelation and refund policies as below:
- All the reservations that would have started during the French confinement will be canceled and refund without any cancellation fees. In line with the French government, the confinement has been extended and will last until the 15/04/202O. If the confinement duration increase, the exceptional cancellation, and refund policy will continue as well.
- For all the reservations outside the confinement period, the normal cancellation and refund policies will be applied.
Our team stays available for the time of the confinement by telephone, chatbox, and email from Monday to Saturday, 9 am to 6 pm.
Let us know if you have any further questions.
Easy Renter team