Rental pick-up and return
Our aim is to provide an easy and stress-free rental experience. There are two important steps during your rental: pick-up and return of the motorcycle.
Before picking up the vehicle
After making your reservation on the website, an email is sent to the professional who owns the vehicle. Your reservation is reviewed and validated to ensure the availability of the reserved vehicle. You will receive a confirmation notification by email with the address where you can pick up the vehicle. You will also need to complete your Easy Renter renter account by uploading your ID and driver’s license. The security deposit will be opened on your Easy Renter account 48 hours before the start of your rental.
Learn more about uploading documents >
Learn more about the security deposit >
Picking up the motorcycle
To pick up the motorbike you booked, you will need to go to the address provided in your email. You will be sent an email containing the renter’s address and contact details once the renter has confirmed your booking. Once you have arrived at the address, the renter will check your driving license and your ID (originals must be provided), before printing the rental contract so you can both finish filling it out.
The renter will ask you to inspect the motorcycle and point out anything that need to be mentioned on the contract. It is important that you note down any marks, scratches, or damage that you can see on the motorcycle. We recommend that you take pictures of the motorcycle if the renter allows you to do so.
The rental file
- Before leaving, the renter will give you the following documents:- A copy of the rental contract (they will keep one for themselves)
- A scan of the vehicle's registration card
- A scan of the vehicle's Green Card
- An accident report, in case you are involved in an accident with someone else on the road
Retuning the motorcycle
You will return the motorbike or scooter to the same address you picked it up from. Please be mindful of the time. Finalising and closing your rental contract can take up to 20 minutes, so it’s better to arrive 30 minutes before the renter is set to close.
Finalising the rental contract
- Upon your return, the renter will inspect the motorcycle for any remarks, conditions or damage. The renter will then finish completing the contract. We suggest you keep one version of the rental contract with you.